Privacy Policy

Privacy Policy

We don’t know who you are.
We don’t know who you talk to.
We don’t know what you’re saying.
We don’t store your messages—anywhere, even temporarily.
We don’t collect or store any metadata.
We don’t have any information to exploit.
That’s how OffGrid is designed. That’s our promise.

Anonymity

OffGrid doesn’t ask for an email, phone number, social media account, or any other information linked to your real identity. All you need to get started is an alias ID (which can be anything you choose) and a password. Neither your alias ID nor your password can be traced back to your real identity. Since we don’t collect personal information, we can’t recover your password if you forget it.

Messages

OffGrid doesn’t store your messages—period. Messages exist temporarily in your device’s cache only while the chat is open. As soon as you leave the chat window or close the app, the messages disappear forever. Every message is end-to-end encrypted, meaning only you and the recipient can read it. Not OffGrid, not hackers, not corporations, not governments—no one else.

Metadata

OffGrid does not collect, store, log, or process metadata. Any metadata generated during app operations is automatically deleted once the operation is complete. Your IP address is used only for connecting to our servers during app use and remains strictly on the network layer. OffGrid does not access, store, or share any IP data.

Data Storage

Your alias ID and password are encrypted and securely stored on OffGrid’s servers solely for authentication purposes. No other data resides on our servers. Locally on your device, we store your contact list and group chat details. This information remains entirely on your device, fully encrypted, and inaccessible to OffGrid. We do not store messages, metadata, or personal information anywhere—neither on our servers nor your device. None of the stored data contains personally identifiable information. All data—whether on servers or devices—is the absolute minimum required for OffGrid to function securely and effectively. Under no circumstances is this data disclosed to third parties.

Killswitch

When you activate the Killswitch:

  • 1. Your encrypted alias ID and password are permanently deleted from our servers.
  • 2. Your contact list, groups, and any associated data are wiped from your device.
  • 3. The app logs out and closes automatically.

This action leaves no trace of your existence on OffGrid. Every alias ID ever logged in on that device will also be permanently deleted. Nothing can be recovered.

Feedback

If you submit feedback through our website, it’s completely anonymous. We don’t collect personal information. However, the content of your feedback may be retained in our database to help us improve the app.

Compliance

OffGrid is compliant with the EU GDPR (General Data Protection Regulation). You may direct any questions, comments, or complaints regarding this privacy statement or the privacy practices to our Data Protection Officer. Vetra Labs Ltd.
Attention: Data Protection Officer
Email: dpo-privacy@offgridapp.com

Advertising

OffGrid does not engage in or allow third-party advertising. No data is collected, stored, or sold for commercial purposes. Our only revenue comes from OffGrid subscriptions which are managed directly within the app.

Payment

Third-party payment processors use technologies like cookies and JavaScript as part of their services. These tools are entirely managed by the payment processors, and OffGrid has no control over them. When you subscribe to OffGrid services, payments are processed through app store providers. OffGrid only receives a payment confirmation, which includes no personal details. Confirmation codes are encrypted and stored securely on separate servers, isolated from OffGrid’s core services. Even with payment information, OffGrid cannot link it to your alias ID or password. Your communications remain private and untraceable—always.

App Stores

When using OffGrid on Android or iOS, Google or Apple may collect data about your app usage through their operating systems. This could include app open/close times, crash reports, and device information. These details might also be linked to your Google or Apple account. Unfortunately, this is a limitation of mobile platforms and applies to all apps. We recommend reviewing Apple’s or Google’s privacy policies for more information:
iOS Users: Refer to Apple’s App Store Review Guidelines.
Android Users: Refer to the User Data section of Google’s Developer Policy Center.

Website

The OffGrid website doesn’t link your activity to your real identity or create user profiles. We collect only anonymous, aggregated data to analyze website performance (e.g., browser type, time spent, and page visits). This helps us optimize the site and improve your experience.

This is OffGrid. Privacy is our design.